We’re only as good as our people.

At Capitol Bank we recognize that our success is determined by the quality of our employees, and our ability to encourage their professional growth. Happy employees mean happy customers and we live that every day.

Open Positions

We’re always looking for talented members to join the team. Take a look at the positions below and apply. Or, submit your resume and cover letter for future consideration. Capitol Bank is an Equal Opportunity Employer.

Operations Associate / Madison office


The primary responsibility of this position is to complete daily operations procedures for deposit applications, including debit cards, wire transfers,  onboard (online enrollment of Online Banking), mobile banking and mobile deposit, ACH and other digital banking functions.  Each individual is a member of the deposit operations team performing tasks that are completed and backing each other up. Each member does become a specialist in certain products and procedures.


  • Bank Operations Experience preferred
  • Experience using ITI/Fiserv application Software
  • Excellent human relations and communications skills
  • Ability to explain complex banking processes
  • Ability to be accurate and handle details well
  • Able to gain knowledge in ACH rules
  • Proficient in deposit regulations
  • Knowledge of Online Banking, BillPay and Remote Deposit Capture


  • Processing Exception items: non post, NSF, entering stop payments
  • Inspecting large items for accuracy and confirming stop payments and Tran Block items
  • Wire Transfers: Incoming, Outgoing Domestic and International
  • Transfer funds for settlements: Interest checks, cashiers checks, (211 info here)
  • Originate one time ACH transactions
  • Edit/Add item transaction descriptions for General Ledger Tickets
  • Assess charges for out of state ATM withdrawals
  • Approve ACH files, review reports for accuracy and exceptions, update spreadsheet, monitor for fraud
  • Review PIM reports (ACH) for death notifications, notifications of change, and returns, track returns for acceptance percentage
  • Debit Cards: follow procedures for raising limits, opening cards for foreign travel, reporting lost or stolen, and requesting PINs
  • Debit Card fraud: follow procedures for debit card fraud, review account, obtained notarized signature, credit customer, report, research, recover funds
  • NFact – Support customers with debit card transactions that score high and deactivate their cards
  • Audit daily reports all deposit applications: DDA, DDL, SAV, & COD, resolve all exceptions and approve
  • Reset consumer and commercial internet banking passwords
  • Set up new customers in internet banking: both eCom and eCorp
  • Approve eCourier files and update excel spreadsheet
  • Backup Repurchase Agreements
  • Answer phones and complete customer request


  • Posting of manual service charges to commercial accounts
  • Completing reports using excel
  • Extracting reports using ViewPoint
  • Auditing the Madison and Verona Cash Vault
  • Assisting with other items on the monthly checklist
  • Rotating Wire transfer files, completing and audit, prepare for scan
  • Shred documents on schedule
  • Assist with account reconciliations
  • Assist with check adjustments and research items
  • Complete excel spreadsheets as requested
  • Assist with Tax levies and garnishments
  • Auditing the Branch Cash Vaults
  • Completing information gathering for auditors and examiners
  • Supporting customers with 1099’s, and other end of year questions

Mortgage Originator / Madison office


Responsibilities include originating and qualifying loan applicants by interviewing, informing and counseling existing and prospective mortgage clients. Proactively develops business relationships, making calls to real estate brokers, builders, CPA’s, Attorney’s and individual clients. Incumbent will understand the bank’s lending policies and the secondary market underwriting guidelines.


  • Desired experience shall include 5-10 years of real estate lending
  • Knowledge of real estate documentation helpful
  • College degree preferred
  • Excellent human relations and communications skills when providing service and handling customer inquiries
  • Strong computer skills
  • General banking knowledge necessary


  • Proactively solicit new business and expand and retain existing clients through business development calls in order to meet established sales goals
  • Schedule and arrange appointments with potential loan clients at locations convenient to the customer
  • Through the interviewing process, complete application forms and review applications for processing
  • Present appropriate products to customers and explain guidelines
  • Underwrite and/or pre-underwrite mortgage files to secondary market and/or bank guidelines
  • Cross-sell suitable bank products and services
  • Work with processing and underwriting to ensure loan conditions are met
  • Interact with bank personnel in an effort to develop and strengthen internal and external client relationships
  • Adhere to the bank’s loan policies and display good judgment when waiving fees or making price concessions
  • Use social events and activities to meet and entertain existing and prospective clients
  • Maintain a high level of financial services knowledge through in-house and external training
  • Provide feedback on client concerns and aid in providing solutions through product development, pricing, and features
  • Represent the bank in community affairs/civic organizations
  • Collect and analyze information that reflects the current credit worthiness of customers
  • Manage current loan portfolio. Keep past dues to a minimum and maintain strong credit quality
  • Take necessary action to collect from past due loan accounts
  • Maintain a high level of ethical behavior within the banking profession, with clients and prospects


  • Incentive compensation based on production
  • Achieves annual first mortgage origination goals
  • Meets minimum sales call goals
  • Adheres to documentation and compliance policies and loan policies
  • Follows bank policies and procedures

Part-time Customer Service Representative (Teller)

Job Summary:

Handles cash transactions accurately and performs all other aspects of a paying and receiving teller.  Provides quality customer service in a friendly, professional and timely manner. Determines the customer’s needs and meets their expectations by recommending the appropriate product. Sells a variety of bank products and services to prospective and current customers


  • Processes deposits and withdrawals, cash checks, issue official checks, accept a variety of payments and money orders, process coin order and bankcard cash advance requests, provide account information upon request
  • Maintains a high degree of accuracy by balancing cash drawer daily. Keeps cash overages/shortages within the acceptable standards
  • Complies with regulations, completing Currency Transaction Reports (CTRs) and other forms

Experience & Skills Required:

  • Excellent communication with customers and coworkers
  • Ability to establish priorities
  • Strong Computer Knowledge (Microsoft Office)

Benefits of Working at Capitol Bank

Capitol Bank offers competitive salaries, comprehensive benefits, and an atmosphere that promotes professional growth.

  • Competitive Compensation
  • Competitive Vacation Time
  • Business Casual Fridays
  • Multiple Company Outings Every Year
  • Supportive of Employee’s Philanthropic Endeavors
  • Full Medical, Dental, and Vision insurance
  • Annual Flu Shots
  • Central Locations
  • Discounted Banking Services
  • Small team atmosphere that allows each employee to grow and learn the business
  • Training and Education Reimbursement
  • Consistent Hours

Madison, Wisconsin

We’re a community bank, proud to call Madison Wisconsin our home.

Locals stay active all year round in the Wisconsin capital, kayaking, cross-country skiing, and jogging along landscaped lake shores. The University of Wisconsin–Madison Arboretum boasts prairies, savannas, and 20 miles (32 km) of hiking trails.

National Geographic

Whether you drill down into our quality-of-life statistics or analyze the city's array of amenities, Madison stands out as Livability.com's 2015 Best Place to Live.


With barely a quarter-million people, Madison is undergoing a restructuring of its skyline.

Business Insider

The Milken report lauds Madison for, among other things, its high employment growth and low poverty rate for older adults; a low crime rate; quality health care; intellectual engagement at UW; low rates of smoking, falls and diabetes among older people; and an abundance of recreational and fitness activities.


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3 Ways to Apply


Email a resume and cover letter (Microsoft Word documents preferred) to Human Resources.

Email HR

Standard Mail

Print out and send our Employment Application, with a cover letter, to the address below.

Capitol Bank
Attn: Pam Fisher, Human Resources
710 N. High Point Road
Madison, WI 53717

Download Application


Stop in at our Madison or Verona location to pick up and/or drop off an employment application