We have strict password requirements for online systems and password characters are masked to maintain confidentiality.
We require Access ID, passwords at least eight characters long, and challenge questions to authenticate users.
We provide multi-factor authentication that utilizes Access ID’s and passwords, to identify clients.
We utilize secure socket layer (SSL) certificates to encrypt information.
We evaluate the latest security technologies and upgrade our systems whenever relevant improvements are available. We use multiple firewalls, network and application access controls, multi-tier architecture and ongoing preemptive forensics to protect your information.
We have strict policies and procedures in place to safeguard your personal information.
Business and Consumer Internet Banking security:
We provide you with the date and time of last login when using Online Banking-Personal.
We have account daily limits set up for treasury management services.
We require token use at sign on for Business Internet Banking clients with high risk payment capabilities such as ACH.
We have eAlerts in place. These alerts are emails or texts automatically sent to your primary email address or mobile device when certain events occur based on your preferences.
We recommend multiple approvals to add/change/delete a user within Online Banking-Business.
We require dual control for high risk transactions such as ACH.
We will never display a pop-up message indicating that you cannot use your current browser or send a message that includes an amount of time to wait before trying to login again.
Capitol Bank offers drive-up only service at both our Madison and Verona locations on Saturdays. However, on Saturday, July 4th our drive-up will be closed so our employees can observe Independence Day with their families. Thank you and have a safe, enjoyable holiday weekend!