To our loyal friends and customers,
The holidays are a time to reflect and be thankful for the many gifts that we have in our lives. For Capitol Bank it is a time to reflect on the past 20 years of successful growth and to thank you for your continued trust in our services.
This year marked two decades of serving you, our most loyal customers. I’ve personally been here at Capitol Bank for 19 of those years and would feel remiss in not offering a commentary on my own experience.
When I came to the Bank in 1996, I joined a small, passionate group looking to differentiate themselves from other banks in Madison. Our aim was to focus exclusively on delivering personalized service to local businesses and consumers at a fair price. Jim Dolister, recently retired former president, along with our founding Board of Directors, promised to deliver service that consistently exceeds customer expectations and to treat people with the respect they deserve. I carry that philosophy to this day. We invest in the products, infrastructure, and most importantly, the people that are motivated by the satisfaction of our customers.
Our 20th year has been marked by numerous milestones including asset growth and community accomplishments but none of which would be possible without your support. In thanks to our many customers and stakeholders, Capitol Bank donated $20,000 to 20 local organizations on behalf of our 20 most tenured employees.
It is with sincere appreciation that I wish you a joyful holiday season, and look forward to partnering with you through a prosperous new year.
President and CEO