Capitol Bank is Certified “Dementia Friendly”

Thank you to Kristin Larson from the Alzheimer’s & Dementia Alliance of Wisconsin(ADAW) for speaking to our staff this morning. After learning more about better serving customers with Dementia, we’re officially a Dementia Friendly Business.

To be certified, Capitol Bank had to meet the following criteria

  • Complete DFC training for management and 50% of their front-line employees
  • Designate a team leader to be liaison between their organization and the DFC task force
  • Be open to discussions regarding environment changes (e.g. lighting, signage, layout, etc.)
  • Be willing to share DFC training materials with any new hires and all employees that did not attend training
  • Undergo an on-site visit/follow-up training on an annual basis to re-certify its dementia friendly status

For more information on the ADAW and resources on dealing with Dementia, visit the ADAW website.

ADAW Website
Ken Thompson receives dementia certification from Kristin Larson
Dementia Friendly Certificate of Recognition - dementia friendly business
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