Member
FDIC
Equal
Housing
Lender
Capitol Bank is an independent and locally-owned, full-service financial institution.
We know that to succeed in the highly competitive world of banking, we must not just say we are different; we must prove it by consistently delivering high-quality service that's better than our competitors.
Here is how we will do business with you:
We will increase our loyal customer base by being known as the financial institution that consistently exceeds customer expectations.
Capitol Bank will remain an independent provider of quality, personal financial services designed for the retail customer and small to medium size businesses in Dane County. To achieve Capitol Bank’s vision the Bank will focus on building and maintaining loyal relationships through a commitment to a strong set of values.
People - People come first. Capitol bank believes that each person is important, deserving both respect and courtesy. Empathy toward others gives us a unique understanding which improves our ability to provide internal and external service excellence. We will invest in our community and support social and economic development.
Relationships - Relationships are valued and provide a foundation that allows us to prosper. By generating trust and mutual respect we create employee and customer loyalty. This promotes a unified effort toward a common goal.
Diversity - We value each individual’s unique ability to contribute and we utilize these employee strengths to enhance our knowledge. Capitol Bank promotes an atmosphere that supports diversity, recognizing that different viewpoints and perspectives create a successful organization.
Communication - Communication builds trust. We support an environment where open discussion is encouraged, different views are heard, and ideas are freely shared. This requires clear, consistent communication and strong listening skills.
Performance - Performance is vital. Our employees must possess the determination and drive to succeed. Capitol Bank’s culture will encourage employees to take initiative, accept challenges, and achieve goals. Exceptional contributions at all levels will be appreciated and recognized.
Innovation - Innovation captures opportunity. We will be flexible and open to change. Through innovation and technology, Capitol Bank will use its knowledge base to provide creative solutions to problems, internal efficiencies, and superior products and services.
Integrity - Our reputation relies on integrity. We value high ethical principles and honesty.